Accessibility for app.foxway.com
Foxway is behind this website. We want as many people as possible to be able to use it. This document describes how app.foxway.com complies with the Act on Accessibility to Digital Public Services, any known accessibility issues, and how you can report shortcomings to us so we can address them.
How accessible is the website?
The website is partially compliant with the Act on Accessibility to Digital Public Services. We are working systematically to achieve full compliance. Since the platform is new, we are continuously testing all views and functions according to the WCAG 2.1 AA standard. We are aware that parts of the site are not fully accessible. See the section on non-accessible content below for more details.
Status of various parts of the website:
✅ Fully tested and approved views:
- Start page
- Product listing
- Contact page
- This accessibility statement
🔄 Views currently under review:
- Product detail page
- Shopping cart
- Checkout (steps 1–3)
- User registration
⏳ Views awaiting review:
- User profile
- Order history
- Search results
- Product comparison
We update this list continuously as new views are reviewed.
What can you do if you can’t access parts of the site?
If you need content from app.foxway.com that is not accessible to you, or if you encounter issues in views not yet fully reviewed, please contact us by using the Case function in the shop.
Report accessibility issues
We constantly strive to improve accessibility. If you find issues not described here or believe we are not meeting legal requirements, let us know. Your feedback helps us prioritize which views to review next.
Supervision
The Swedish Agency for Digital Government (Digg) is responsible for enforcing the accessibility law. You can report to Digg if you believe our digital service lacks accessibility or if you disagree with our assessment of what constitutes an undue burden or have concerns about this statement.
Report to Digg: https://www.digg.se/tdosanmalan
Technical information about the website’s accessibility
The site is currently partially compliant. We have recently launched a new platform and are actively working to identify and resolve accessibility issues. Our goal is to achieve full compliance by September 30, 2025, through ongoing testing and improvements in line with WCAG 2.1 level AA.
Non-compliance with the law:
Screen reader issues
Some product images lack descriptive alt text, making them inaccessible to screen readers.
Views under development
New features may contain issues not yet identified. We test everything before launch, but some problems are discovered post-release.
Content not covered by the law
Third-party content
Certain product documents and manuals provided by vendors are outside our control
Archived content
Older catalogs and documents published before September 23, 2018, that are no longer updated.
How we test the website
- Automated tools such as axe-core and Lighthouse
- Manual testing of all interactive elements
- Keyboard navigation for all features
- Screen reader testing using NVDA and JAWS
- Contrast checks for all text and graphics
We only mark views as “approved” once they meet all applicable WCAG 2.1 AA criteria. Views that do not meet all criteria remain “under review.”
The most recent assessment was completed on June 26, 2025. This statement was last updated on July 1, 2025
Accessibility Statement
Foxway AB is committed to ensuring that our digital services are accessible to all users,
including people with disabilities, fully aligned with the European Accessibility Act (EAA) and
Law (2023:254) on Accessibility of Certain Products and Services.
1. Identification
Organisation number -
556470-0309
Contact -
hello@foxway.com
Name of service and URL of the
website or application -
Foxway Digital Plattform,
https://app.foxway.com/
Date of last update -
2025-10-23
2. Compliance status
⃣ Fully compliant with EN 301 549 v3.2.1 (WCAG 2.1 AA)
✅ Partially compliant – see Section 6 for details
⃣ Not compliant – significant barriers exist (see Section 6 for details)
3. Method of assessment
The compliance of the digital service was assessed through:
⃣ Internal audit by Foxway IT
✅ Third-party audit by Nexta
✅ Automated testing tools (e.g. axe-core, Lighthouse, Wave)
✅ Manual usability testing (screen readers, keyboard nav, colour contrast, etc.)
⃣ User testing involving people with disabilities
⃣ Other
Date of last assessment: 2025-10-23
4. Known accessibility issues
The following issues are known and scheduled for remediation:
5. Disproportionate burden exemption
⃣ Yes, we temporarily invoke Article 14 Law (2023:254) on Accessibility of Certain Products
and Services:
Element or
requirement
excluded
Supporting
evidence / cost
estimate
Alternative access
offered
✅ No, we are not invoking any exemptions.
6. Feedback and support
We welcome feedback and strive to respond promptly.
- E-mail: hello@foxway.com
- Phone: +46 (0) 10 205 05 50
Response time:
- Acknowledgement within 5 working days
- Resolution or update within 15 working days
7. Enforcement and supervision
If you are not satisfied with our response, you may escalate the issue to the national
supervisory authority Swedish Agency for Digital Government –
