Accessibility for app.foxway.com
Foxway is behind this website. We want as many people as possible to be able to use it. This document describes how app.foxway.com complies with the Act on Accessibility to Digital Public Services, any known accessibility issues, and how you can report shortcomings to us so we can address them.
How accessible is the website?
The website is partially compliant with the Act on Accessibility to Digital Public Services. We are working systematically to achieve full compliance. Since the platform is new, we are continuously testing all views and functions according to the WCAG 2.1 AA standard. We are aware that parts of the site are not fully accessible. See the section on non-accessible content below for more details.
Status of various parts of the website:
✅ Fully tested and approved views:
- Start page
- Product listing
- Contact page
- This accessibility statement
🔄 Views currently under review:
- Product detail page
- Shopping cart
- Checkout (steps 1–3)
- User registration
⏳ Views awaiting review:
- User profile
- Order history
- Search results
- Product comparison
We update this list continuously as new views are reviewed.
What can you do if you can’t access parts of the site?
If you need content from app.foxway.com that is not accessible to you, or if you encounter issues in views not yet fully reviewed, please contact us by using the Case function in the shop.
Report accessibility issues
We constantly strive to improve accessibility. If you find issues not described here or believe we are not meeting legal requirements, let us know. Your feedback helps us prioritize which views to review next.
Supervision
The Swedish Agency for Digital Government (Digg) is responsible for enforcing the accessibility law. You can report to Digg if you believe our digital service lacks accessibility or if you disagree with our assessment of what constitutes an undue burden or have concerns about this statement.
Report to Digg: https://www.digg.se/tdosanmalan
Technical information about the website’s accessibility
The site is currently partially compliant. We have recently launched a new platform and are actively working to identify and resolve accessibility issues. Our goal is to achieve full compliance by September 30, 2025, through ongoing testing and improvements in line with WCAG 2.1 level AA.
Non-compliance with the law:
Screen reader issues
Some product images lack descriptive alt text, making them inaccessible to screen readers.
Views under development
New features may contain issues not yet identified. We test everything before launch, but some problems are discovered post-release.
Content not covered by the law
Third-party content
Certain product documents and manuals provided by vendors are outside our control
Archived content
Older catalogs and documents published before September 23, 2018, that are no longer updated.
How we test the website
- Automated tools such as axe-core and Lighthouse
- Manual testing of all interactive elements
- Keyboard navigation for all features
- Screen reader testing using NVDA and JAWS
- Contrast checks for all text and graphics
We only mark views as “approved” once they meet all applicable WCAG 2.1 AA criteria. Views that do not meet all criteria remain “under review.”
The most recent assessment was completed on June 26, 2025. This statement was last updated on July 1, 2025
Tilgjengelighetserklæring
Foxway AB forplikter seg til å sikre at våre digitale tjenester er tilgjengelige for alle brukere, inkludert personer med nedsatt funksjonsevne, i full samsvar med European Accessibility Act (EAA) og lov (2023:254) om tilgjengelighet til visse produkter og tjenester.
1. Identifikasjon
Organisasjonsnummer -
556470-0309
Kontakt -
hello@foxway.com
Navn på tjenesten og URL til nettstedet eller applikasjonen -
Foxway Digital Plattform,
https://app.foxway.com/
Dato for siste oppdatering –
2025-10-23
2. Etterlevelsesstatus
⃣ Fullt i samsvar med EN 301 549 v3.2.1 (WCAG 2.1 AA)
✅ Delvis i samsvar – se seksjon 6 for detaljer
⃣ Ikke i samsvar – betydelige barrierer eksisterer (se seksjon 6 for detaljer)
3. Metode for vurdering
Tjenestens tilgjengelighet ble vurdert gjennom:
⃣ Intern revisjon utført av Foxway IT
✅ Tredjepartsrevisjon utført av Nexta
✅ Automatiserte testverktøy (f.eks. axe-core, Lighthouse, Wave)
✅ Manuell brukertesting (skjermlesere, tastaturnavigasjon, fargekontrast osv.)
⃣ Brukertesting med personer med funksjonsnedsettelser
⃣ Annet
Dato for siste vurdering: 2025-10-23
4. Kjente tilgjengelighetsproblemer
Følgende kjente problemer er identifisert og planlagt utbedret:
Skjema kan ikke sendes inn
5. Unntak på grunn av uforholdsmessig byrde
⃣ Ja, vi påberoper oss midlertidig artikkel 14 i lov (2023:254) om tilgjengelighet til visse produkter og tjenester:
Element eller krav unntatt
Underlag / kostnadsestimat
✅ Nei, vi påberoper oss ingen unntak.
6. Tilbakemeldinger og støtte
Vi setter pris på tilbakemeldinger og tilstreber å svare raskt.
- Epost: hello@foxway.com
- Telefon: + 46 (0) 10 205 05 50
Responstid:
- Bekreftelse innen 5 arbeidsdager
- Løsning eller oppdatering innen 15 arbeidsdager
7. Tilsyn og klage
Hvis du ikke er fornøyd med vårt svar, kan du ta saken videre til den nasjonale tilsynsmyndigheten Swedish Agency for Digital Government (Digg):
